THE body of the man found at Westfield Shopping Centre in Bondi Junction has been confirmed as Bernard Gore.
The 71-year-old has been missing since January 6, after he failed to meet a family member as arranged, and was found dead in a stairwell at the shopping centre.
His son, Mark Gore said of his father's death: "Unfortunately, we didn't get the result we wanted".
"It's just a hard time for us," he said.
"We appreciate everyone's efforts."
Police are not treating the death as suspicious.
Emergency services were called to Westfield Bondi Junction just before 8.30am this morning where Mr Gore's badly decomposed body was found in the stairwell opposite high end fashion stores Jimmy Choo and Louis Vuitton on level four.
Shopkeepers at the sprawling Westfield shopping centre alerted security after seeing a "disorientated" and "confused" pensioner the day Mr Gore went missing exactly three weeks ago.
As police and security organised the removal of the body found slumped in a stairwell, staff at the Chanel store beside the tiny doorway say a silver-haired man had asked them for help that day.
A member of staff at the perfumery beside the stairwell told the Daily Telegraph: "A frail old man who looked confused and disoriented kept pacing up and down outside the store."
"He said he couldn't find his car or people he was supposed to be meeting.
"I asked him if he needed help and he shook his head, he was a little dazed, and walked off.
"We were worried about him so my colleague called security and one of the guards told us they could check CCTV footage to locate him.
"I don't know if it was him but he could be anyone's dad or grandad.
"The thought that he might be the man in the stairwell and has been there ever since makes me feel so sad.
"Why has it taken so long to find the body?"
Hobart man Mr Gore, who has dementia, was last seen leaving a unit block on Ocean St about 12.30pm on January 6.
He was supposed to meet his wife and daughter to go shopping at the mazelike mall but he never showed up.
Today suited Westfield security staff clutching clipboards manned the tiny door to the stairwell sealed off to the public with blue and white tape.
CCTV cameras are trained on entrances to shops on the forth floor where the perfumery and stores including Jimmy Choo, Louis Vuitton and David Jones are located.
Emporio Armani employee Victoria Craig said she was saddened to hear of the grim discovery in the stairwell.
"Oh my god, that's really sad. Poor thing. Bless him," she said.
"When I came into work I saw lots of police everywhere."
Police tape had been placed over the door but the area was not cordoned off .
Another Chanel staff member said she was shocked at the discovery inside a busy shopping mall.
"It's just awful, it makes me sick to the stomach," she said.
"I don't know how I'm going to get through the rest of the day."
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